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1. What services do you offer?

At The Grand Scheme Branding Studio, we specialize in logo development, flyer design, website creation, and product packaging. We provide comprehensive solutions to meet all your branding needs.

 

2. How long does it take to receive a design?  

- Logos: Turnaround time is typically 3-5 business days.  

- Flyers: Turnaround time is typically 3-5 business days.  

- Websites: Turnaround time is typically 7-10 business days.  

- Product Packaging: Turnaround time is typically 5-7 business days.

 

3. What is the best way to contact you?

The best way to reach us is via email at info@thegrandscheme.co. We strive to respond to all inquiries within 24 hours.

 

4. Do you provide revisions for your designs?

Yes, we offer revisions to ensure your complete satisfaction. Each project includes up to three rounds of revisions. Additional revisions may be subject to a fee, depending on the complexity.

 

5. Can I see samples of your past work?

Absolutely! You can view our portfolio on our website. This will give you an insight into the quality and style of our work and how we have assisted other clients in achieving their branding goals.

 

6. What do I need to provide to start a project?

For any project, please provide a creative brief detailing your requirements, preferences, and any specific ideas you have in mind. For website and product packaging projects, additional details about your product or service will be helpful.

 

7. What happens if I need something delivered faster than the usual timeframe?

We offer expedited services for an additional fee. Please email us with your specific requirements and deadlines, and we will do our best to accommodate your needs.

 

8. How do payment terms work? 

We require a 50% deposit to begin work, with the balance due upon project completion. Payments can be made via various methods which will be detailed in our initial project agreement.

 

9. Do you handle printing for flyers and packaging, or is it solely design?  

While we specialize in design, we can assist with printing management as an additional service. We work with trusted partners to ensure high-quality print results.

 

10. What file formats will I receive for my designs?  

Final designs are delivered in multiple formats, including JPEG, PNG, and PDF. Source files can also be provided upon request.

 

By addressing these FAQs, we aim to make your experience with The Grand Scheme Branding Studio as smooth and transparent as possible. If you have any other questions, please do not hesitate to reach out via our preferred contact methods.